> ## Documentation Index
> Fetch the complete documentation index at: https://docs.garmint.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from the Garmint team.

# Contact Support

We're here to help you create amazing designs. Here's how to reach us.

## Support Channels

<CardGroup cols={2}>
  <Card title="Email Support" icon="envelope" href="mailto:support@garmint.app">
    **[support@garmint.app](mailto:support@garmint.app)**

    Best for detailed questions and account issues. We typically respond within 24 hours.
  </Card>

  <Card title="Bug Reports" icon="bug" href="mailto:bugs@garmint.app">
    **[bugs@garmint.app](mailto:bugs@garmint.app)**

    Found something broken? Let us know with steps to reproduce.
  </Card>

  <Card title="Feature Requests" icon="lightbulb" href="mailto:feedback@garmint.app">
    **[feedback@garmint.app](mailto:feedback@garmint.app)**

    Have an idea to make Garmint better? We'd love to hear it.
  </Card>

  <Card title="Enterprise Inquiries" icon="building" href="mailto:enterprise@garmint.app">
    **[enterprise@garmint.app](mailto:enterprise@garmint.app)**

    Need custom solutions, volume pricing, or API access?
  </Card>
</CardGroup>

## When Contacting Support

To help us resolve your issue quickly, please include:

<Steps>
  <Step title="Describe the Issue">
    What were you trying to do? What happened instead?
  </Step>

  <Step title="Share Screenshots">
    If applicable, attach screenshots showing the problem.
  </Step>

  <Step title="Include Your Email">
    The email associated with your Garmint account.
  </Step>

  <Step title="Browser & Device">
    What browser and device are you using? (e.g., Chrome on MacBook)
  </Step>
</Steps>

## Response Times

| Channel          | Typical Response           |
| ---------------- | -------------------------- |
| Email Support    | Within 24 hours            |
| Bug Reports      | Within 48 hours            |
| Feature Requests | Acknowledged within 1 week |
| Enterprise       | Within 1 business day      |

<Info>
  Response times may be longer during weekends and holidays.
</Info>

## Self-Service

Before contacting support, check these resources:

<CardGroup cols={2}>
  <Card title="FAQ" icon="circle-question" href="/help/faq">
    Answers to common questions
  </Card>

  <Card title="Token Guide" icon="coins" href="/help/tokens">
    Understanding billing & tokens
  </Card>

  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Getting started tutorial
  </Card>

  <Card title="Studio Guide" icon="wand-magic-sparkles" href="/features/studio">
    How to use the AI tools
  </Card>
</CardGroup>

## Office Hours

Our support team is available:

* **Monday - Friday:** 9am - 6pm Pacific Time
* **Saturday - Sunday:** Limited support

***

<Card title="Launch Studio" icon="arrow-right" href="https://garmint.app">
  Ready to create? Jump back into the studio.
</Card>
