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Contact Support

We’re here to help you create amazing designs. Here’s how to reach us.

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Support Channels

Email Support

support@garmint.appBest for detailed questions and account issues. We typically respond within 24 hours.

Bug Reports

bugs@garmint.appFound something broken? Let us know with steps to reproduce.

Feature Requests

feedback@garmint.appHave an idea to make Garmint better? We’d love to hear it.

Enterprise Inquiries

enterprise@garmint.appNeed custom solutions, volume pricing, or API access?

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When Contacting Support

To help us resolve your issue quickly, please include:
1

Describe the Issue

What were you trying to do? What happened instead?
2

Share Screenshots

If applicable, attach screenshots showing the problem.
3

Include Your Email

The email associated with your Garmint account.
4

Browser & Device

What browser and device are you using? (e.g., Chrome on MacBook)

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Response Times

ChannelTypical Response
Email SupportWithin 24 hours
Bug ReportsWithin 48 hours
Feature RequestsAcknowledged within 1 week
EnterpriseWithin 1 business day
Response times may be longer during weekends and holidays.

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Self-Service

Before contacting support, check these resources:

FAQ

Answers to common questions

Token Guide

Understanding billing & tokens

Quickstart

Getting started tutorial

Studio Guide

How to use the AI tools

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Office Hours

Our support team is available:
  • Monday - Friday: 9am - 6pm Pacific Time
  • Saturday - Sunday: Limited support

Launch Studio

Ready to create? Jump back into the studio.