Contact Support
We’re here to help you create amazing designs. Here’s how to reach us.Support Channels
Email Support
support@garmint.appBest for detailed questions and account issues. We typically respond within 24 hours.
Bug Reports
bugs@garmint.appFound something broken? Let us know with steps to reproduce.
Feature Requests
feedback@garmint.appHave an idea to make Garmint better? We’d love to hear it.
Enterprise Inquiries
enterprise@garmint.appNeed custom solutions, volume pricing, or API access?
When Contacting Support
To help us resolve your issue quickly, please include:1
Describe the Issue
What were you trying to do? What happened instead?
2
Share Screenshots
If applicable, attach screenshots showing the problem.
3
Include Your Email
The email associated with your Garmint account.
4
Browser & Device
What browser and device are you using? (e.g., Chrome on MacBook)
Response Times
| Channel | Typical Response |
|---|---|
| Email Support | Within 24 hours |
| Bug Reports | Within 48 hours |
| Feature Requests | Acknowledged within 1 week |
| Enterprise | Within 1 business day |
Response times may be longer during weekends and holidays.
Self-Service
Before contacting support, check these resources:FAQ
Answers to common questions
Token Guide
Understanding billing & tokens
Quickstart
Getting started tutorial
Studio Guide
How to use the AI tools
Office Hours
Our support team is available:- Monday - Friday: 9am - 6pm Pacific Time
- Saturday - Sunday: Limited support
Launch Studio
Ready to create? Jump back into the studio.